Delivery InformationUpdated a month ago
For shipping times and rates to your location, please see all the information below. If you have any questions regarding shipping, please read our FAQs below the rates or feel free to reach out to us!
Christmas Cut-Off Dates
These are the dates provided by Auspost for receiving your order in time for Christmas Day.
Australia NSW/VIC/QLD/ACT:
- Standard Shipping 19th December
- Express Shipping 22nd December
Australia TAS, WA, NT:
- Standard Shipping 17th December
- Express Shipping: 19th December
New Zealand:
- Standard Shipping 9th December
- Express Shipping 16th December
Shipping to Australia
Standard Delivery - AUD $10.95
- Estimated delivery 2 - 5 business days for metro areas and 4 - 7 days for regional.
- Free Standard Delivery available for orders above $300 AUD.
Express Delivery - AUD $17.95
- Estimated delivery 1 - 2 business days for metro areas and 2 - 5 days for regional.
- Free Express Delivery available for orders above $350 AUD.
Shipped from Sydney, Australia using Auspost.
Shipping to United Kingdom
Standard Delivery - £12.95
- Estimated delivery 5 - 12 business days.
- Free Standard Delivery available for orders above £200 GBP.
Express Delivery - £19.95
- Estimated delivery 4 - 8 business days.
- Free Express Delivery available for orders above £300 GBP.
Shipped from Sydney, Australia using Auspost then passed to Royal Mail.
Shipping to United States
Standard Delivery - USD $14.95
- Estimated delivery 6 - 27 business days.
- Free Standard Delivery available for orders above $250 USD.
Shipped from Sydney, Australia using Auspost then passed to USPS.
Shipping to Canada
Standard Delivery - CAD $18.95
- Estimated delivery 6 - 27 business days
Shipped from Sydney, Australia.
Shipping to New Zealand
Standard Delivery - NZD $17.95
- Estimated delivery 7 - 16 business days.
- Free Standard Delivery available for orders above $300 NZD.
Express Delivery - NZD $28.95
- Estimated delivery 5 - 10 business days.
- Free Express Delivery available for orders above $400 NZD.
Shipped from Sydney, Australia using Auspost then passed to NZ Post.
Shipping to Europe
Standard Delivery - Calculated at checkout
- Estimated delivery 5 - 12 business days.
Shipped from Sydney, Australia
Shipping to Rest of World
Standard Delivery - Calculated at checkout
- Estimated delivery 5 - 12 business days.
Shipped from Sydney, Australia
Things you will need to know...
- You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
- Please allow up to 1-2 business day while we process your order. This is when our fulfilment centre picks and packs your order.
- In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
Where will the item be shipped from?
We may occasionally ship items from our another fulfilment centre, if an item is out of stock in your country. This is at no extra charge to you.
Why am I seeing Standard International Shipping?
When we ship items from another warehouse then we absorb the cost of the extra shipping in order to fulfil your order.
You will see the shipping for items as 'standard international' on your order. These items take between 5 - 7 days to be delivered.
More questions?