All articles

How do I track my order?Updated 6 months ago

How do I track my Dani Marie order?

You'll receive an email once your order has shipped titled "Your order from Dani Marie is on the way", containing your tracking link. Alternatively, you can log into your Dani Marie Account and track your order!

Already have a Dani Marie Account?

  • Log into your Account.
  • Check the fulfilment status of your order.
  • If the order has been fulfilled, select the order.
  • Click on the tracking link to be directed to your tracking.

Alternatively, you can use the link provided in your shipping confirmation email.

What if my tracking hasn't updated?

Tracking numbers typically update with couriers every 24-48 hours, however, additional delays may occur while your order is in transit.

In the first instance, check your tracking to understand if your order has been held up by the courier due to issues such as an incorrect address or Custom Fees.

If you've realised that you've entered an incorrect or incomplete address, please contact our support team.

If your tracking hasn't updated in a few days, don't worry - your order should still be on the way to you. However, if your tracking hasn't updated in 6+ working days please get in touch with our Customer Support team who will be able to assist you.

More questions?

Please contact our support team.

Was this article helpful?
Yes
No