All articles

Price ChangeUpdated 8 months ago

Can I get a price adjustment on an item I have already purchased?

As an online retailer, our prices will occasionally change depending on demand, stock levels and sales. This does mean that items can change price after you've purchased them.

There are a few factors that would cause a price to be amended, such as:

  • Foreign exchange rates.
  • Increased costs in our supply chain (supplier or freight based).
  • Improved product quality or features.
  • A shift in market price points.
  • Sales or Promotions.

Unfortunately, we're unable to adjust any prices or offer a refund or credit for the difference in price once an order has been placed.

Sadly, we're also unable to retrospectively apply a discount code or gift card to an order that’s already been placed.

We're always moving forwards to ensure our products improve whilst sitting at an accessible price point, without compromising our quality standards - We appreciate your understanding!

More questions?

Please contact our support team.

Was this article helpful?